DIALOGUE: MAKING AN APPOINTMENT


Woman: Hello. National Bank. This is Clara speaking.
How can I help you?
Gemma: Hello. I'd like some information about student bank accounts.
Woman: Yes, that's no problem. Would you like to make an appointment?
Gemma: Yes, OK.
Woman: Is Saturday OK for you? At three o'clock?
Gemma: Yes, that's fine.
Woman: And your name is...?
Gemma: Gemma Geli.
Woman: Gemma Geli. Ok, Gemma, we'll see you on Saturday the 16th at three o'clock.
Gemma: OK. Thanks for your help. Bye.

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